Many places like this one have tried their luck in Geneva in the past, so it is hard to tell how Cheesecake & Co. will fare. Their competition includes Starbucks which offers many of the same items on its menu. Maybe it will just be a question of whether your preference goes to Starbuck's raspberry cheesecake or Cheesecake & Co's almond amaretto cheesecake.
Pictured below: a slice of chocolate chip and peanut butter cheesecake.
Great concept and all, but we won't go back. Reasons: 1. Staff was very unfriendly and acted like we were bothering them 2. After telling the company on their Facebook page -- in a carefully written and friendly note, my comment got deleted without any explanation. This wasn't very good politics as I am now aggravated and will recommend against this place to people I know. Nowadays - business just can't afford having bad customer service. Sorry, wake up and smell the coffee. 3. The cupcakes were meh... Especially for CHF 4.50.- a piece.
ReplyDeleteThank you for your comment! It is very insightful and it reflects the way I feel about many of the eateries in this city. Poor customer service, not going the extra mile, overpriced cupcakes, etc. Oh and I couldn't agree more, in an economy like this one, why any business feels it can afford to deliver anything less than perfection is entirely beyond me.
DeleteBy the way, I was looking at another restaurant's Facebook page a few days ago, and someone posted a comment about how the food fell short of his expectations. I looked back a while later and the comment had mysteriously disappeared. I don't know if the disgruntled customer thought better of posting his comment, but more likely I would think the page admin got rid of it. I don't know, I'm very suspicious of such practices but they do seem to occur on a regular basis.